Details
This five-day intensive course enables participants to develop the necessary expertise to support an organization in implementing and managing a Quality Management System (QMS) based on ISO 9001:2015. This training is consistent with the project management
practices established in ISO 10006 (Quality Management Systems - Guidelines for Quality Management in Projects) and it is based on the quality management principles described in ISO 9000.
Participants will also gain a thorough understanding of best practices used to implement quality processes that will address risks and opportunities and thus lead to the improvement of the overall performance and the basis for a sustainable development. Moreover,
this training is fully compatible with ISO 9004 guidance's (Managing for the sustained success of an organization - A quality management approach).
- Project managers or consultants wanting to prepare and to support an organization in the implementation of a Quality Management System (QMS)
- ISO 9001 auditors who wish to fully understand the Quality Management System implementation process
- Persons responsible for the Quality or conformity in an organization
- Members of a quality team
- Expert advisors in Quality Management Systems
- Technical experts wanting to prepare for a quality function or for a QMS project management function
- In-house: 5 days. Your location, your date ! Contact us to organize your in-house training
- Self-Training: Learn at your own speed and on your own schedule. Click here for details
- To understand the implementation of a Quality Management System in accordance with ISO 9001
- To gain a comprehensive understanding of the concepts, approaches, standards, methods and techniques required for the effective management of a Quality Management System
- To gain the knowledge and skills in identifying the risks and opportunities associated with an organization
- To understand the relationship between the components of a Quality Management System and the compliance with the requirements of different stakeholders of an organization
- To acquire the necessary expertise to support an organization in implementing, managing and maintaining a QMS as specified in ISO 9001 and ISO 9004
- To acquire the necessary expertise to manage a team implementing ISO 9001
- Certification fees are included in the exam price
- Participant manual contains over 450 pages of information and practical examples
- A certificate of attendance will be issued to the participants
- In case of failure of the exam, participants are allowed to retake it for free under certain conditions
Outline
- Course objective and structure
- Standard and regulatory framework
- Quality Management System (QMS)
- Initiating the QMS implementation
- Understanding the organization and clarifying the quality objectives
- Analysis of the existing management system
- Leadership and approval of the QMS project
- QMS scope and Policies for quality management
- Risk assessment
- Planning of product and service provision
- Definition of organizational structure of the QMS
- Definition of the document management process
- Operations Management
- Training and awareness plan
- Communication plan
- Product and service requirements, design, and purchasing process
- Product and service realization and control
- Monitoring, measurement, analysis and evaluation
- Internal audit and Management review
- Treatment of problems and non-conformities
- Continual improvement
- Preparing for the certification audit
- Competence and evaluation of implementers
- Closing the training
- Duration: 3 hours
ContinuityLink specialises in Business Continuity Management and offers training, consulting and audit services.
Our mission is to partner with our customers and help them create efficient and custom made Business Continuity solutions.
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