Disability Awareness: Working with People with Disabilities
Details
- Prepare to welcome people with disabilities into their workplace
- Interact with people with disabilities
- Identify and overcome barriers in the workplace
- Use respectful, appropriate, acceptable language in any circumstance
- Understand what their company can do during hiring and interviewing
- Understand what job accommodation is and how it applies in their workplace
Outline
To start, participants will learn what the terms “disabilities” and “stereotypes” mean.
There are plenty of misconceptions, as well as realities, to working with people with disabilities. We’ll explore some of those in this session.
In this session, participants will complete a case study to explore why companies should hire people with disabilities.
This session will discuss why labels are inappropriate and how they can make people feel. We will also provide participants with some ground rules for being respectful and using appropriate language, as well as how to be practical when discussing a disability. Several lists of inappropriate terms and more appropriate language will be provided.
Accessibility refers to making your workplace, and your business, available to people. Although laws differ between regions, this session will cover some basics of physical accessibility. Attitudinal barriers will also be discussed.
Diversity experts Armida Russell, Amy Tolbert, and Frank Wilderman have identified four cornerstones of diversity development. They are knowledge, acceptance, understanding, and behavior. We will examine each cornerstone in detail during this session.
This session will address two key hiring issues: what can the company ask, and what can the candidate expect?
Diversity expert Lenora Billings-Harris has developed a four-step technique that you can use when someone is behaving in an inappropriate manner. It’s called STOP! Participants will learn about the technique through a lecture and will then practice it in a role play.
In this session, we will talk about respecting confidentiality, preparing documentation, and where to find good resources.
This session will allow participants to take a more objective look at the advantages and disadvantages of both sides of different dichotomies related to communication styles.
Next, we will give participants a framework for discussing disabilities. We will include specific questions that are appropriate for gathering information without infringing on an employee’s rights.
To wrap up the course, we will explore how you can use accommodation and job shadowing to create a truly accessible workplace.
Our focus is on the development of real skills and practical solutions that are easy to apply immediately following the training session. Our programs are high impact and interactive sessions that are devoted to getting participants to reach peak performance. Real skills are sustainable, hype is short-lived.
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Why is Training Critical?
People are essential to the growth and success of any business. The greatest asset that any company has is the abilities of its team. Leading organizations understand that effective and consistent training will ensure continuous success and growth.
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