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Details

The five-day CompTIA A + course provides participants with the knowledge and expertise to prepare for the A + certification exam. This training is a good starting point in the career of an IT professional. Participants will have the opportunity to become familiar with computer hardware, operating systems, PC components, network, computer security, laptops and printers. Following the end of the race, participants will have the knowledge to install, configure, secure and diagnose all system components. Customer service and communication skills are also part of this training, teaching participants the proper interaction with customers and their peers.

Outline

Module  1: Installing Motherboards and Connectors

  • Explain Cable Types and Connectors
  • Install and Configure Motherboards
  • Explain Legacy Cable Types

Module 2: Installing System Devices

  • Install and Configure Power Supplies and Cooling
  • Select and Install Storage Devices
  • Install and Configure System Memory
  • Install and Configure CPUs

Module 3: Troubleshooting PC Hardware

  • Apply Troubleshooting Methodology
  • Configure BIOS/UEFI
  • Troubleshoot Power and Disk Issues
  • Troubleshoot System and Display Issues

Module 4: Comparing Local Networking Hardware

  • Compare Network Types
  • Compare Networking Hardware
  • Explain Network Cable Types
  • Compare Wireless Networking Types

Module 5: Configuring Network Addressing and Internet Connections

  • Compare Internet Connection Types
  • Use Basic TCP/IP Concepts
  • Compare Protocols and Ports
  • Compare Network Configuration Concepts

Module 6: Supporting Network Services

  • Summarize Services Provided by Networked Hosts
  • Compare Internet and Embedded Appliances
  • Troubleshoot Networks

Module 7: Summarizing Virtualization and Cloud Concepts

  • Summarize Client-Side Virtualization
  • Summarize Cloud Concepts

Module 8: Supporting Mobile Devices

  • Set Up Mobile Devices and Peripherals
  • Configure Mobile Device Apps
  • Install and Configure Laptop Hardware
  • Troubleshoot Mobile Device Issues

Module 9: Supporting Print Devices

  • Deploy Printer and Multifunction Devices
  • Replace Print Device Consumables
  • Troubleshoot Print Device Issues

Module 10: Configuring Windows

  • Configure Windows User Settings
  • Configure Windows System Settings

Module 11: Managing Windows

  • Use Management Consoles
  • Use Performance and Troubleshooting Tools
  • Use Command-line Tools

Module 12: Identifying OS Types and Features

  • Explain OS Types
  • Compare Windows Editions

Module 13: Supporting Windows

  • Perform OS Installations and Upgrades
  • Install and Configure Applications
  • Troubleshoot Windows OS Problems

Module 14: Managing Windows Networking

  • Manage Windows Networking
  • Troubleshoot Windows Networking
  • Configure Windows Security Settings
  • Manage Windows Shares

Module 15: Managing Linux and macOS

  • Identify Features of Linux
  • Identify Features of macOS

Module 16: Configuring SOHO Network Security

  • Explain Attacks, Threats, and Vulnerabilities
  • Compare Wireless Security Protocols
  • Configure SOHO Router Security
  • Summarize Security Measures

Module 17: Managing Security Settings

  • Configure Workstation Security
  • Configure Browser Security
  • Troubleshoot Workstation Security Issues

Module 18: Supporting Mobile Software

  • Configure Mobile OS Security
  • Troubleshoot Mobile OS and App Software
  • Troubleshoot Mobile OS and App Security

Module 19: Using Support and Scripting Tools

  • Use Remote Access Technologies
  • Implement Backup and Recovery
  • Explain Data Handling Best Practices
  • Identify Basics of Scripting

Module 20: Implementing Operational Procedures

  • Implement Best Practice Documentation
  • Use Proper Communication Techniques
  • Use Common Safety and Environmental Procedures
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Since 2011, Eccentrix has been providing technology skills enhancement solutions for businesses. Our mission is to promote the importance of continuing education to computer users and professionals through many programs that we have implemented and improved over the years.

Our goal is to offer quality and up-to-date training courses, while following the latest trends in technology and applications. These are courses that target the real and concrete needs of our customers, ensuring that the knowledge acquired is put into practice. Additionally, many prepare our participants for certification exams with the brands we are accredited with - Microsoft, EC-Council, CompTIA, and PeopleCert.

Microsoft

Eccentrix has the most comprehensive offer in terms of Microsoft accredited trainings. In addition, a complete set of benefits comes with each enrollment to our trainings. Since the very beginning of our operations, Eccentrix has been a Microsoft Partner in learning following the numerous changes in the learning paths and programs, notably for certification-based courses.

EC-Council

Eccentrix has the highest level of EC-Council partnership, delivering the complete portfolio of EC-Council cybersecurity courses since 2017. With an EC-Council course comes a set of benefits that greatly help our participants get certified. EC-Council is a key vendor for Eccentrix, since we have a strong focus on cybersecurity courses and that relationships just gets better over the years. ...

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